ROBIN HELPS COMPANIES ACCELERATE GROWTH
BY CREATING PROFOUND CUSTOMER EXPERIENCES.
• CUSTOMER EXPERIENCE EXPERT
• USA TODAY BESTSELLING AUTHOR
• FOUNDER AND CEO OF THREE COMPANIES
Robin Crow is a business veteran who has been exceeding customer expectations for decades. He is the founder and CEO of three customer-driven companies, which have all achieved sustained success.
His clients include Taylor Swift, Keith Urban, Matchbox Twenty, Tim McGraw, Ashley Judd, Alice in Chains, Carrie Underwood and countless others.
He has delivered over 2200 keynote speeches and is the author of seven books including USA Today bestseller "Evolve or Die".
EVOLVE OR DIE
Turn Uncertainty and Change into a Customer Revolution
In a world of growing uncertainty, change is headed your way. The choice is yours—you can be disrupted or the disruptor. The needs and habits of your customers are changing every day, and with those changes come the opportunity to evolve. Your future successes will be in direct proportion to how you adapt and anticipate change. This is why it’s so important that you rethink, reinvent and reimagine the way you serve your customers. In this presentation Robin clearly demonstrates how your attendees can become constant innovators able to adapt and embrace change.
This interactive presentation is titled after Robin’s USA Today Best Selling Book of the same name. Robin will show you how to turn disruption into advantage by anticipating the changes facing your industry.
As the founder and CEO of three companies, all of which are customer-driven, Robin has experienced first hand what it takes to adapt and reinvent in order to stay relevant. When the music industry was going through a period of massive disruption due to the digital download revolution and evolving computer technology, almost every major recording complex was forced into bankruptcy. Music distributors such as Tower Records had to shut their doors for good. Robin knew that in order to survive they were going to have to evolve, or suffer the consequence. So he began concentrating on service over technology, on creating amazing experiences for each client who recorded at Dark Horse. That journey of evolution begin over twenty years ago and today Dark Horse Recording is most one of the most successful studio complexes in the world.
In this keynote Robin will present you with actionable steps you can take immediately to adapt to the ever-changing needs of your customers. Unless you want your business to go the way of the dinosaur, it’s time to Evolve Or Die!
IT’S TIME TO BE EXTRAORDINARY
Step Outside Convention To Amaze, Engage, and Wow Your Customers
At this very moment your customers are being lured away by competitors. So what are you going to do about it? In order to give your customers an extraordinary experience, you must choose to be extraordinary! You may have the edge right now, but do you have what it takes to stay sharp? Navigating your way to prosperity and profitability can be a tricky business. It requires that you continually refine your skills as a high performer and as an effective leader. This keynote will inspire you to make the course corrections and self-optimizations needed to surpass your own limitations.
For decades Robin has led his three companies to sustained success by cultivating intense loyalty with his clients. In this presentation he will give you actionable strategies and takeaways that can be implemented immediately to wow your customers and accelerate the growth of your business. He will show you what works, what doesn’t, and why.
This program is a powerful way to get everyone from upper management to frontline employees inspired and focused on adding value to your organization and creating greater customer loyalty than you ever imagined.
• Becoming extraordinary is a choice.
• Committing to be the best is a choice.
• Pampering your customers is a choice.
If you’re ready to step up and accept nothing less than THE BEST for your customers, then It’s Time To Be Extraordinary.
How to Ignite Your Creative Genius
What if you could tap into your own creative genius with absolute certainty that no matter what occurs you will thrive and prosper? If you’re a small business owner or entrepreneur, this keynote is perfect for you.
The path to success is peppered with landmines of every shape and size. In order to successfully navigate these obstacles you must be persistent, resilient, thoughtful, committed to excellence, disciplined, and enthusiastic. You must be decisive, purposeful, optimistic and responsible. You must surround yourself with brilliance and inspire your team by creating a culture of affirmation and passion. This program will serve as a powerful launching pad, giving you the clarity and confidence to discover your unique strengths, and then go out and achieve greatness.
In this keynote you will learn a step-by-step process that will help you identify and break through barriers that might be holding you back both personally and professionally. You will start to engage your natural talents with endeavors that will spark your imagination and passion. Going through this process will reap tremendous, life-changing rewards. You will discover how you can step outside convention and discover your true potential. That’s the beginning of your Intelligence Revolution!
"Robin, your keynote performance at our DBIA National Conference was superb! The music following each motivational piece was a restful way to reflect on the message. The feedback from our membership has been extremely positive. Since I was the Conference Planning Committee Chair, I have been receiving personal kudos as well. Thanks for making me look good, Robin." - Rex D. Huffman President, Gibbs & Register, Inc.
"While I expected a great performance I didn't expect you to steal the show! You were fantastic. Your presentation was the exact balance of entertainment, education and energy that I was looking for. Please accept my heartfelt gratitude for helping make the NAPMA World Conference our best convention ever!" - John Graden CEO, National Association of Professional Martial Arts
"To simply say Great Job, Excellent or Home Run seems rather trite. You were absolutely outstanding. You touched thousands of lives and you met all the facets of our mission statement. You helped create an environment that caused our meeting to be Unbelievable!" - Mark Jones Million Dollar Round Table
"Robin, your three hour presentation went by in a flash. Your message hit home for everyone because we all forget, in the midst of business, to focus on our beliefs, priorities and true passions. You brought it all back for us, and the intensity of your relationship with your guitars inspires beyond words. Thank you for making a difference." - Lise Bujold, CMM Vice President, Promotional Products Association of Canada, Inc.
“Robin’s keynote presentation at the Cordage Institute’s Annual 2016 Conference was absolutely outstanding! The content was timely, relevant, and compelling, plus, his delivery style was fresh and unique ….” - Peter M. Lance, Executive Director, Cordage Institute
"I wanted to take this opportunity to thank you for motivating and entertaining our crowd at the 25th Pumper and Cleaner Expo. We have had featured speakers for the past several years and nobody has ever filled the room and kept them captivated for nearly two hours like you did." - Jeffrey M. Bruss President, COLE Publishing, Inc.
"Robin's program is totally unique...his words, poems & music take you to a place of possibilities that are unlimited as the scope of the human imagination"
"I pretty much live by my gut, so when I ran into Robin for the first time, I liked Him instantly. His message is full of passion & hope...His wonderful program is just chock full of inspiring stories & that are going to reach out connect with you & encourage you to take your life up to a higher level...Robin will show you how to take small steps every day of your life, to really build and create a life that is both filling & abundant...Robin can also show you that you are smarter than you think you are & a heck of a lot stronger than you give yourself credit for. - Naomi Judd