SALES, MARKETING, BUSINESS
Since Mike's whole background is in the field of sales, business and management,
he relishes those speaking opportunities that enable him to work with salespeople,
(retail or outside), business executives or entrepreneurs. Mike worked with and/or
knew such well-known speakers/consultants as: J. Douglas Edwards, Charles Cullen,
Fred Herman, Elmer Wheeler, Dr. Norman Vincent Peale, Art Linkletter, Og Mandino,
and Dr. Ken McFarland, all of whom have since passed away. He is one of the very
few people who Zig Ziglar asked to provide outside input on his best selling book,
SECRETS OF CLOSING THE SALE. Thus, you can be assured that Mike speaks
with authority on any facet of the sales process.

Mike can speak for:
- Outside Sales (business to business or business to consumer), retail sales, or trade show sales

Among the topics he can include in any sales presentation are:

- "Eight Great Traits of Superstar Salespeople"-                                                                                                
- Building rapport / positive relationships with clients
- Organization / Time and Territory Management
- Prospecting skills
- Asking the Right Questions/Qualifying the Prospect                                                               
- Making an effective presentation
- Overcoming objections
- Closing the sale
- Follow up after presentations
- Marketing goes way beyond selling
- Getting and using testimonials
- Creative marketing concepts                                                            

Since many of Mike's speeches are to sales groups who only have 50-60 minutes
of time to allow, Mike will make the presentation motivational and humorous,
but include the facet(s) of selling and/or marketing that is most important to the client.
What he can cover is heavily contingent upon the amount of time he is given.                                                                             

MANAGEMENT AND LEADERSHIP
"Managing Change"
"Leadership by Example....Positively"
"Eight Great Traits of Superstar Leaders"
"Ethics in Today's Business World: It Starts at the Top"
"Time Management for Managers and Supervisors"
"Entrepreneurism.......Today"                                                                                                                                                                               "Conducting Effective Staff Meetings"                                                             
"Finding, Hiring, Motivating, Training and Retaining Good People"
"Enhancing Productivity"
                                                                                                                                                                                                        

CUSTOMER SERVICE
"You Can't Separate Effective Customer Service from Effective Sales Skills"
"Effective Customer Service Starts at the TOP" (for management)
"Every Department is the Customer Service Department"
"How to Avoid Customer Complaints"
"How to Deal with Customer Complaints"
"Building Strong Client Relationships"

EFFECTIVE SPEAKING AND PRESENTATION SKILLS
"Speaking Skills for the Amateur"
"Speaking Skills for the Professional Speaker"
"Speaking Skills for Business Executives and/or Salespeople"

MOTIVATION AND ATTITUDE
"Coping with Change"
"Realistic Thinking and Positive Doing"
"Teamwork Makes the Difference"
"Little Ideas Pay Big Dividends"

COMMUNICATION
"Communicating Effectively"
"Communicating with Confidence"
"Unleashing Your Creativity"