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Kathleen D. Pagana
A Leader in Healthcare, an Expert in Professional Etiquette
Kathleen D. Pagana
has been a leader in healthcare for more than 30 years, with
experiences including college teaching, administration, clinical
practice, business management, writing, and professional speaking.
Among the 25 books she has written, she has co-authored the number one
best-selling book on healthcare diagnostic and laboratory testing. This
book (Mosby’s Diagnostic and Laboratory Test Reference, 10th ed) has
sold more than 1 million copies and has been translated into French,
Chinese, Spanish, Portuguese, and Korean. She has written more than 75
articles and is a contributor to the second edition of Chicken Soup for
the Nurse’s Soul.
Her book, The Nurse’s Etiquette Advantage: How Professional Etiquette
Can Advance Your Nursing Career, helps health care professionals
advance their careers by interacting confidently in clinical, business,
and social settings. This book is the only book on etiquette targeted
and customized to nursing. It can be described as the “missing link”
between education and success in the workplace. Her newest book, The
Nurse's Communication Advantage: How Business-Savvy Communication Can
Advance Your Career, is hot off the press.
She has a BSN from the University of Maryland and a MSN from the
University of Pennsylvania. She received her PhD from the University of
Pennsylvania in Nursing Research, where she focused on how individuals
respond to stress. She created a research instrument that is still in
use around the world today.
Her most prestigious awards include the Army Commendation Medal, a
Faculty Award for Teaching Excellence, and numerous accolades
recognizing her articles and books. Kathy and her husband, Tim, are the
proud parents of 3 daughters. Kathy enjoys swimming, yoga, golfing,
weight lifting, running, and biking. She recently began competing in
triathlons. So far, she has won an award at every triathlon event ---
due to the small number of competitors in her age group!
Working today as a keynote speaker and best-selling author, her
presentations, seminars, and retreats help businesses and
not-for-profit organizations address the challenges of leadership, life
balance, and professional etiquette.
Most Requested Programs:
- Life Balance for Nurses -- Are You Crazy? There's Hope.
- The Pursuit of Happiness: Generating Momentum to Reach Personal & Professional Goals
- Celebrating the Pride and Passion of Nursing
- Reinvesting in Your Potential: A Game Plan for Life and Work
- Momentum Leadership: Using Momentum to Maximize Your Leadership Potential
- Life in the Fast Lane: Balancing Work and Life
- Feeling Stressed? There's Help!
- Presenting with Power & Pizzazz
- The Nurse's Etiquette Advantage: Using Etiquette to Advance Your Career
Abbreviated Client List
- American Association of Legal Nurse Consultants
- American Association of Occupational Health Nurses
- American Nephrology Nurse's Association
- Association of Operating Room Nurses
- Association of Perianesthesia Nurses
- Bloomsburg University
- Emergency Nurses Association
- Geisinger Health
- Holy Cross Hospital
- International Association of Rehabilitation Professionals
- International Computer & Technology Conference
- Mosby's Faculty Development Institute
- National Association of Catering Executives
- Nursing Management Congress
- Nursing Management's Recruitment & Retention Conference
- Nursing Spectrum
- Nursing Symposium
- Quest Diagnostics
- Susquehanna Health
- U.S. Bank
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